Bases: BaseDjangoModelService['HelpDeskTicket']
Source code in django_spire/contrib/constructor/constructor.py
| def __init__(self, obj: Any = None):
self._obj_type_name: str = str(
list(self.__class__.__annotations__.values())[0]
).split('.')[-1]
if obj is None:
return
self._obj_mro_type_names = [cls.__name__ for cls in obj.__class__.__mro__]
if not self._obj_type_name in self._obj_mro_type_names:
raise ConstructorException(
f'{self.__class__.__name__} was instantiated with obj type "{obj.__class__.__name__}" and failed as it was expecting "{self._obj_type_name}".'
)
self._obj_type: type[TypeAny] = obj.__class__
if self._obj_type is None or self._obj_type is ...:
raise ConstructorException(
f'{self.__class__.__name__} top class attribute must have an annotated type.')
self.obj: TypeAny = obj
if ABC not in self.__class__.__bases__:
if not self._obj_is_valid:
raise ConstructorException(f'{self._obj_type_name} failed to validate on {self.__class__.__name__}')
self.__post_init__()
|
create_new_ticket_notifications
Source code in django_spire/help_desk/services/notification_service.py
| def create_new_ticket_notifications(self):
event_type = TicketEventType.NEW
developers = User.objects.filter(
email__in=[
admin[1]
for admin in settings.ADMINS
]
)
for notif_type in [NotificationTypeChoices.APP, NotificationTypeChoices.EMAIL]:
self._create_ticket_event_notifications(
users=developers,
notification_type=notif_type,
event_type=event_type,
)
managers = User.objects.filter(
Q(groups__permissions__codename='delete_helpdeskticket')
)
self._create_ticket_event_notifications(
users=managers,
notification_type=NotificationTypeChoices.APP,
event_type=event_type,
)
|